Privacy Policy

Effective Date: April 8, 2026

Last Updated: April 8, 2026

1. Introduction

This website respects and protects the personal information and privacy rights of all users. When you access or use our services, we will collect, use, store and protect your information in accordance with the law.

2. Information We Collect

- Information you provide: name, contact details, order information, messages, etc.

- Automatically collected information: IP address, device info, browsing behavior, Cookies, etc.

3. How We Use Your Information

We use your information only for providing services, customer support, order processing, shipping, and legal compliance requirements.

4. Information Sharing

We will NOT sell, rent or trade your personal information. We will not share your personal information with any third parties without your consent.

5. Data Security

We use industry-standard security measures including encryption and access control to protect your personal data.

6. User Rights

You may access, correct, delete or request restriction of your personal information by contacting us.

7. Minors

Our services are not intended for children under 13. We will delete any such data immediately if discovered.

8. Policy Changes

We may update this policy occasionally. Continued use of the website means you accept the updated policy.

9. Contact Us

Email: MOCBROPCS@163.COM

WhatsApp: +86 13005337505

Welcome to MOCBROPCS

We are here to assist you about our product

So glad to see you here.

Our after-sale team is happy to assist you and will address your issue within 24 hours.

Replacement Request

If you require a replacement part, please provide the following information:

- Your order number

- Shipping address

- Please circle the missing part in the instructions and indicate the required quantity.

Assembly Issues

If you encounter assembly problems:

1. If you have questions about a particular step, please let us know:

- The specific step

- The problem you encountered

- It would be helpful if you could provide a photo of the current assembly status. We will provide detailed answers to ensure a smooth assembly.

Shipping Inquiry

If you have shipping issues:

- We'll track your shipment status.

- We'll send you a tracking link within 24 hours.

- We'll keep you informed of any progress.

Customer Support

Select File No file selected

Best wishes

MOCBROPCS

📩 Email：MOCBROPCS@163.COM

🌐 Whatsapp：+86 13005337505